Service Desk Manager

Service Desk Manager

Do you want to work for an ethical company? We’re looking for a talented Service Desk Manager to head up a team of 7, responsible for all aspects of IT service including resolving issues, installing software and desktop support.

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Service Desk Manager role

  • As the head of a solid team, you’ll offer guidance, support, and have the freedom to put your own mark on the team and do things your way

  • You’ll be able to take advantage of a great work/life balance policy

  • You’ll play a key part in the implementation of new IT products and procedures

  • You’ll provide close management in a young and friendly environment

Service Desk Manager skills and experience

  • Line management/mentoring experience

  • Technical background preferably in IT Service

  • Great understanding of Microsoft tech

  • Excellent attention to detail

  • Customer service background

  • Ability to communicate effectively across all levels, from the boardroom to the ops floor

  • Ability to work within a close-knit team

The Company

Leeds City Centre-based, ethical company committed to delivering excellent products that change lives positively in the UK.

They have put a lot of thought into looking after staff, and actively promote a flexible, family-friendly policy.

Salary is c.£35k + bonus + health + pension +24 days holiday + a family friendly, working environment.

Service Desk Manager

*This role has now been filled, but is typical of the sort of role we frequently recruit for. Please get in touch for details of similar roles*

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