Technical Support Engineer

Technical Support Engineer

We’re recruiting on an exclusive basis for a junior Technical Support Engineer to join one of the most exciting, fast-growing software consultancies in the North.  

Based just outside of Manchester, they offer an exciting career path for a technical and customer-service focused individual who is looking for a career in the software industry.  

Having gone from strength to strength last year, they need a Helpdesk Analyst with a bright future to be part of their success story, and enjoy a long career. 

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Technical Support Engineer Role 

This is a fantastic opportunity to play a key role in a rapidly-growing software consultancy

  • You’ll be joining an innovative software solutions consultancy during a really exciting phase of growth 

  • You’ll get great training and support to progress your career 

  • You’ll enjoy helping customers solve their issues 

  • You’ll be a logical thinker, and enjoy unpicking problems to find the route cause 

  • You’ll be solving service desk, software problems and customer queries , providing diagnostics, so will get a great technical exposure 

  • You’ll be documenting and producing reports 

  • You’ll have a lot of opportunity to shape your career as the organisation grows 

Technical Support Engineer required skills 

  • Ideally you’ll have a broad foundation of software knowledge, and understand solution-based products 

  • Most importantly, you’ll have the right attitude: curious, love tinkering with tech, and a natural problem-solver 

  • You’ll have strong customer service skills, welcome questions, and take ownership of issues 

  • You may have just completed a computing degree or IT qualification, or love tinkering with software in your spare time, and be keen to kickstart your career.

The company 

Growing software consultancy, based in lovely offices in Bury, they are in a period of unprecedented growth and seeking a team player to be part of their success story (and family) 

If you’re a technically minded and solutions-driven individual who wants to make a difference, we want to speak to you! 

There is a competitive salary of £21-25K on offer, plus benefits. 

Technical Support Engineer

*This role has now been filled, but is typical of the sort of role we frequently recruit for. Please get in touch for details of similar roles*

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