Helpdesk Engineer

Helpdesk Engineer

We are working exclusively with one of the UK’s most innovative tech start-ups to find them an Helpdesk Engineer with bags of potential.

This role would suit a technical individual with strong problem-solving skills who enjoys being customer-facing.

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Helpdesk Engineer role

  • You’ll be joining an innovative start-up organisation during a really exciting phase of growth

  • You’ll be the ‘face’ of the company, and enjoy helping customers solve their issues

  • You’ll be a logical thinker, and enjoy unpicking problems to find the route cause

  • You’ll be solving hardware and software problems, providing diagnostics, so will get a great technical exposure

  • You’ll be documenting and producing reports

  • You’ll have a lot of opportunity to shape your career as the organisation grows

Helpdesk Engineer required skills

  • Ideally you’ll have a broad foundation of IT knowledge, hardware and software

  • Most importantly, you’ll have the right attitude: curious, love tinkering with tech, and a natural problem-solver

  • You’ll have strong customer service skills, welcome questions, and take ownership of issues

The company

Innovative tech start-up with a world-class product that will disrupt how SMEs provision their IT.

Based in West Yorkshire, between Leeds and Harrogate

On offer is a basic salary of up to £21-25,000 + benefits.

Helpdesk Engineer

For more information, or to apply, speak with Katie Sheldon on 0113 3609700


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